Cherish Designs Handmade Tiaras for your special day

Cherish Designs
Handmade Tiaras for your special day

Policy

About us

All our tiaras and stationery are hand made using only the best materials and as such there may be slight variations in designs from those published here.

If you do not see a design you like then email us with your wishes and we will see what we can do.

Payment

We accept payment by personal cheque only made payable to

Lorraine Bycroft.

Please enquire if wanting to pay via paypal.

Deposits

As all tiaras are made to order a non-refundable deposit of £20 per tiara is payable when ordering.

Stationery will require a non-refundable deposit of 50% of the value of the order.

Please send a deposit when ordering.

No orders will be processed until payment is received.
When ordering please let us know the date of your wedding.

Please ensure proofs are signed and returned for the order to go ahead, without which I cannot proceed.

Jewellery will require a 50% non-refundable deposit when placing an order, on all orders exceeding £50.00.

If the total amount is under £50.00 then the full amount is payable at the time of ordering.

Urgent orders

Any orders that are required within 2 weeks or less will incur a small fee of £5. Due to placing current orders on hold whilst yours is processed.

The preferred payment for these orders is paypal or bank transfer. So we are not having to wait for payments by cheque to clear.

Delivery

All UK mainland deliveries exceeding £30 and weighing under 2kg are sent by special delivery.

Orders £30 or less are sent recorded delivery.

All orders that exceed 2kg will be sent via courier to keep costs down.

Postage is added to the final invoice.
For larger amounts and other areas please contact us.
Items are dispatched once payment has cleared.

We endeavour to deliver on time. But cannot be held responsible for delivery, if Royal Mail or courier do not deliver in their stated time.

Packaging

We try and re-use packaging where possible for our deliveries. This then keeps the cost down so you the customer only pay actual postage costs.

Jewellery comes in an organza bag as standard. If you prefer to have it boxed please let me know, this will cost a little extra.

Refunds

Unfortunately due to tiaras and jewellery being handcrafted to order with specific colours and requirements.

Refunds are not available

Stationery refunds will only be made if the order is found to be faulty and doesn't match the proofs that have been approved by yourself. Due to the stationery being handcrafted, slight variation in the product will not be classed as faulty.

Privacy Policy

Cherish Designs do not pass on your details to any third parties.

Working hours

Monday - Friday 9am - 5pm

Any enquiries will be answered during working hours

To Contact Cherish Designs Please EMAIL us or use our ENQUIRY form.

Handmade Tiaras for your special day

Cherish Designs

197 Ramsey Road

ST IVES

PE27 3TZ

Handmade Tiaras for your special day

To Contact Cherish Designs Please EMAIL us or use our ENQUIRY form.